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Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.ServiceQuality:TheSixCriteriaOfGoodPerceivedServiceGronroos,ChristianReviewofBusiness;Winter1988;9,3;ProQuestpg.10Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.
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本文标题：Service-Quality-The-Six-Criteria-Of-Good-Perceived
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