管理学第十版C1习题与答案

1.Managementaffectsemployeemoralebutnotacompany’sfinancialperformance.(False)2.Inordertobeconsideredamanager,anindividualmustcoordinatetheworkofothers.(True)3.Effectivenessreferstotherelationshipbetweeninputsandoutputs.(False)4.Effectivenessisconcernedwiththemeansofgettingthingsdone,whileefficiencyisconcernedwiththeattainmentoforganizationalgoals.(False;p.7)5.Efficiencyisoftenreferredtoas“doingthingsright.”(True)6.Thefourcontemporaryfunctionsofmanagementareplanning,organizing,leading,andcontrolling.(True)7.Therolesoffigurehead,leader,andliaisonareallinterpersonalroles.(True;p.9)8.Determiningwhoreportstowhomispartofthecontrollingfunctionofmanagement.(False;Organizing,P.8)9.Directingandmotivatingarepartofthecontrollingfunctionofmanagement.(False;p.8)10.Katzfoundthatmanagersneededthreeessentialskills:technical,human,andinformational.(False;p.11)11.Technicalskillsbecomelessimportantasamanagermovesintohigherlevelsofmanagement.(True)12.Adistinctpurposeisimportantindefininganorganization.(True)1.Someonewhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoaccomplishorganizationalgoalsis___________.a.anassemblylineworkerb.alaborerc.amanagerd.asalesperson(c)2.Whichofthefollowingtypesofmanagersisresponsibleformakingorganization-widedecisionsandestablishingtheplansandgoalsthataffecttheentireorganization?a.first-linemanagersb.topmanagersc.productionmanagersd.researchmanagers(b)3.Thelowestlevelofmanagementis______________.a.anon-managerialemployeeb.adepartmentofresearchmanagerc.avicepresidentd.afirst-linemanager(d)4.Thedistinctionbetweenamanagerialpositionandanonmanagerialpositionis_______________.a.planningtheworkofothersb.coordinatingtheworkofothersc.controllingtheworkofothersd.organizingtheworkofothers(b,Page5)5.Wastingresourcesisconsideredtobeanexampleofmanagerial_____________.a.efficiencyb.effectivenessc.inefficiencyd.ineffectiveness(c)6.Efficiencyrefersto_____________.a.therelationshipbetweeninputsandoutputstheadditiverelationship(加性关系)betweencostsandbenefitsb.theexponential(指数关系)natureofcostsandoutputsc.increasingoutputsregardlessofcost(a;p.7)7.Anautomobilemanufacturerthatincreasedthetotalnumberofcarsproducedatthesamecost,butwithmanydefects,wouldbe_____________.a.efficientandeffectiveb.increasingefficiencyc.increasingeffectivenessd.concernedwithinputs(b;difficult)8.Today,thebasicmanagementfunctionsareconsideredtobe______________.a.planning,coordinating,staffing,anddirectingb.planning,organizing,leading,anddirectingc.commanding,organizing,leading,andstaffingd.planning,organizing,leading,andcontrolling(d)9.Whichofthefollowingmanagementfunctionsfromthemid-1950sisnolongerincludedinthebasicfunctionsofmanagement?a.commandingb.staffingc.leadingd.controlling(b;p.8)10.Amanagerresolvingconflictamongorganizationalmembersisperformingwhatfunction?a.controllingb.commandingc.directingd.leading(d;moderate;p.8)11.Theprocessofmonitoring,comparing,andcorrectingiscalled_____________.a.controllingb.coordinatingc.leadingd.organizing(a)12.AccordingtoMintzberg’smanagementroles,the_____________rolesarethosethatinvolvepeopleandotherdutiesthatareceremonialandsymbolicinnature.a.informationalb.interpersonalc.technicald.decisional(b;p.9)13.AhumanresourcemanagerattendingalocalSocietyforHumanResourceManagementmeetingwouldbefunctioninginwhichrole?a.informationalb.leaderc.liaisond.disseminator(c;moderate;p.9)14.AfinancemanagerwhoreadstheWallStreetJournalonaregularbasiswouldbeperformingwhichrole?a.figureheadb.monitorc.disseminatord.interpersonal(b)15.Theabilitytoworkwellwithotherpeople,bothindividuallyandinagroup,requires________________.a.technicalskillsb.assessmentskillsc.planningskillsd.humanskills(d)16.Oneofthecommoncharacteristicsofallorganizationsis_____________,whichclarifiesmembers’workrelationships.a.itspeopleb.itsgoalsc.itsdeliberatestructured.itspurpose(c)17.Adeliberatearrangementofpeopletoaccomplishsomespecificpurposeis_____________.a.astructure.b.aprocess.c.anorganization.d.anassemblyoperation(c)18.Universalityofmanagementmeansthat_____________a.allmanagersinallorganizationsperformthefourmanagementfunctionsb.allmanagersinallorganizationscanperformtheirjobthesamewayc.allorganizationscanhireanymanagertoperformthemanagementjobsd.anymanagercanworkinanyorganizationandperformanymanagementjob(a，P15)19.Aprimaryresponsibilityofmanagersiscreatingaworkenvironmentthat_______________.a.issafeandwelllitb.iscleanandorganizedc.allowsemployeestodotheirworktothebestoftheirabilityd.providesexcellentcustomerservice(c)