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TrainingandDevelopingEmployeesChapter8OrientingEmployees•Orientationprogramsrangefrom10-minutediscussiontoweek-longprograms.•Seeexampleofpg.293TheFive-StepTrainingandDevelopmentProcess•1)NeedsAnalysisStep•2)InstructionalDesign•3)(Theremaybethisstep)ValidationStep•4)Implementtheprogram•5)EvaluationMakeSkillsTransferEasy•1)Maximizethesimilaritybetweenthetrainingsituationandtheworksituation.•2)Useavarietyofexamples.•3)Organizetheinformation.•4)Directthetrainees’attentiontoimportantaspectsofthejob.•5)Provide“heads-up,”preparatoryinformation.PerformanceAnalysis–pg.298•SeveralMethodsareusedtoidentifyacurrentemployee’strainingneeds.–Performanceappraisals–Observations–Interviews–Tests–Etc…•SeeTable8-1TrainingMethods•OJT•Apprenticeship•InformalLearning•JIT•Lectures•ProgrammedLearning•AV-Based•Simulated•ComputerBasedOn-the-JobTraining•Step1PreparetheLearner•Step2PresenttheOperation•Step3DoaTryout•Step4FollowupJobInstructionTraining(JIT)pg.302ManagerialOn-the-JobTraining•JobRotation•Coaching-Understudy•ActionLearningPg.314.ReadCreateYourOwnTrainingProgramDevelopinganOrientationProgram•InGroupsof2-3youaregoingtodevelopanorientationprogramforhighschoolgraduatesenteringJiangnanUniversity-NorthAmericanCollegeasfreshmen(firstyearstudents)
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