国开大学商务英语1-5答案

国开04009商务英语1任务5参考答案说明：如果课程题目是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案题目1：—Oh.Butwhydidn’thejustownupandtellsomeone?—:Hewastooscaredthathewouldbefired,Isuppose.;Youshouldhavetoldhimthatearlier.;Sobecarefulwithourjob.标准答案：Hewastooscaredthathewouldbefired,Isuppose.题目2：—IbetthatMikewishedyouhadtoldhimthatearlier.—:Weshouldalsofindwhatthecustomersthink.;Sobecarefulwithourjob.;Well,Mikeisn’tafool,hewon’tdothatagain.标准答案：Well,Mikeisn’tafool,hewon’tdothatagain.题目3：—Hello,David!Ihaven’theardfromyouforalongtime.Howhaveyoubeenrecently?—:Notbad,thankyou.;That’sok.;Longtimenosee.标准答案：Notbad,thankyou.题目4：Weareentitledtocancelitifyoufailtothecontract.:honor;sign;drawup标准答案：honor题目5：improveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinganddemanding.:Inorderthat;Soasto;Inorderto标准答案：Inorderto题目6：二、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。CLERK:Hello,BigCityElectricity,howmayIhelpyoutoday?PETERS:_____.CLERK:MayIhaveyouraccountnumber?PETERS:Certainly,it’s4392107.CLERK:Thankyou,isthisMr.Peters?PETERS:Yes,thisisMr.Peters.CLERK:Thankyou.WhatcanIhelpyouwith?PETERS:_____.CLERK:I’msorrytohearthat_____.PETERS:Thebillis300%higherthanlastmonth.CLERK:Terriblysorryforthat.LetmeaskyouafewquestionsandthenI’llseewhatIcando.PETERS:OK,Thankyouforyourhelp.CLERK:Ofcourse,thankyouforcallingthistoourattention.Now,howmuchdoyouusuallypayforyourelectricity?PETERS:Iusuallypayabout$50amonth.CLERK:Thankyou._____PETERS:$200.Ican’tunderstandwhy.CLERK:Yes,Mr.Peters.Wasyourusagedifferentinanyway?PETERS:No,itwasanaveragemonth.CLERK:I’msorrytherecertainlyseemstobeamistake.PETERS:Well,I’mhappyyouagreewithme.CLERK:I’llcontactaservicerepresentative.Andwhat’syourphonenumber?PETERS:408-533-0875CLERK:_____.We’lldoourbesttochangethisasquicklyaspossible.PETERS:Thankyouforyourhelpinclearingthisup.A.IthinkI’vebeenoverchargedforthepastmonth.B.I’mterriblysorryaboutthemistake.C.I’mcallingconcerningmyelectricitybill.D.Andhowmuchdidwechargeonthisbill?E.Whydoyouthinkwechargedyoutoomuch?标准答案：子问题1：C;子问题2：A;子问题3：E;子问题4：D;子问题5：B题目7：—Hi,Lily,what’supwithMike?IheardthebossyellingatMikeearliertoday.—:Itisbettertotellsomeonetogetitfixed.;Hewassoscared.;It’ssaidthatMikemadeamistakeandthentriedtocoveritup.标准答案：It’ssaidthatMikemadeamistakeandthentriedtocoveritup.题目8：—Yourrequestforcompensationmademesurprised.Whathappened?—:It’strue.;It’sbecauseofthequality.;Theremustbesomethingwrong.标准答案：It’sbecauseofthequality.题目9：—Oh.Butwhydidn’thejustownupandtellsomeone?—:Hewastooscaredthathewouldbefired,Isuppose.;Sobecarefulwithourjob.;Youshouldhavetoldhimthatearlier.标准答案：Hewastooscaredthathewouldbefired,Isuppose.题目10：There-examinationresultsindicatethatone-thirdofthegoodsarenotstandard.:upto;on;within标准答案：upto题目11：Itisbettertotellsomeonetogetit.:fixed;fix;fixing标准答案：fixed题目12：二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”，错误为“F”。It’sclearthatsuccessandfailureareimportantandcommontopics.Everybusinesshasitsupsanddowns,andsodoeseveryperson.Inotherwords,sometimeswesucceedandsometimeswefail.Anothercommonwayofsayingthisis“Youwinsomeandyoulosesome.”Nobodywinsallthetime,noteveninthegreatsuccessstoriesthatwereadorhearabout.Thinkofasuccessfulentrepreneur.Now,doyouthinkthatpersonachievedgreatsuccessonhisfirstattempt?In99%ofcases,theanswerisno.Everysuccessfulbusinesspersonlearnedthroughfailure.Nowhavealookatyourfavoritebusinessnewssite.You’llseethatalmosteverystorycanbeputintoeitherthecategoryofsuccessorthatoffailure.Businesseseithergroworshrinkbuttheydon’tremainthesame.1.Everypersonhashisorherupsanddowns.{T;F}2.Acommonsaying“Youwinsomeandyoulosesome”meansthatsometimeswesucceedandsometimeswefail.{T;F}3.99%ofsuccessfulbusinessmenachievedgreatsuccessontheirfirsttry.{T;F}4.Successfulbusinessmenlearnthroughfailure.{T;F}5.Businesseseithershrinkorremainthesame.{T;F}标准答案：子问题1：T;子问题2：T;子问题3：F;子问题4：T;子问题5：F题目13：—Hello,David!Ihaven’theardfromyouforalongtime.Howhaveyoubeenrecently?—:That’sok.;Longtimenosee.;Notbad,thankyou.标准答案：Notbad,thankyou.题目14：—IbetthatMikewishedyouhadtoldhimthatearlier.—:Weshouldalsofindwhatthecustomersthink.;Well,Mikeisn’tafool,hewon’tdothatagain.;Sobecarefulwithourjob.标准答案：Well,Mikeisn’tafool,hewon’tdothatagain.题目15：—Hi,Lily,what’supwithMike?IheardthebossyellingatMikeearliertoday.—:It’ssaidthatMikemadeamistakeandthentriedtocoveritup.;Hewassoscared.;Itisbettertotellsomeonetogetitfixed.标准答案：It’ssaidthatMikemadeamistakeandthentriedtocoveritup.题目16：Inthiswayyouwillstayinthesechangingtimes.:compete;competence;competitive标准答案：competitive题目17：Everybusinesshasitsupsanddowns,andsoeveryperson.:do;is;does标准答案：does题目18：二、听力理解：请听下面的对话，根据对话内容从A、B、C三个选项中选出一个最佳选项。U5%20-%20Task%203.mp31.WhydidDavidcallJohn?{A;B;C}A.Hewantedtomeetanoldfriend.B.Hewantedtoaskforcompensation.C.Hewantedtotalkaboutanewcontract.2.What’swrongwiththegoodswhichDavidhasbought?{A;B;C}A.Theyarenotuptothestandard.B.Theyarenotloadedontime.C.Theyarenotproperlyloaded.3.HowdidDavidprovethatthegoodshavequalityproblems?{A;B;C}A.Hehadthemre-examined.B.Heusedthemaccordingtospecifications.C.Helookedintothecontract.4.WhatcanDaviddoifthegoodsdonotmeettherequirem