In-flight

Unit4InFlightIn-flight•Aswellaspreparingpassengersfortakeoffs,CA’sarekeptbusyduringtheflight.•Aftertakeoff,themajorityoflargepassengeraircraftsusuallyclimbtotheircruisingaltitude,analtitudeofaround10000metres.Uponreachingthisaltitude,theCaptainwillturnoffthe“FASTENSEATBELT”signs.•The“NOSMOKING”signsremainilluminatedasmostairlinesprohibitsmokingonboardaircraftnowadays.However,itisrecommendedthatpassengersshouldkeeptheirseatbeltfastenedatalltimeswhenseatedevenwhenthesignsarenotilluminatedforthehazardofturbulence.Turbulence•Turbulenceisanirregularordisturbedflowofairintheatmospherethatproducesbumpsandlurchesduringflightwhenandaircraftfliesthroughit.Itiscausedbychangesinatmosphericpressures,jetstreams,mountainwaves,coldorwarmfronts,orthunderstorms.•Althoughupto60%ofthisphenomenonisassociatedwiththunderstorms,turbulencecanstrikeevenwhentheskyisclearandblue.•In-flightturbulenceisoneoftheleadingcausesofinjuriestopassengersandcrew.Passengersinjuredduringturbulenceareusuallynotwearingseatbelts,orignoringtheaboverecommendations,ormovingaroundthecabintouserestroomfacilitiesortoexerciseonlongflights.飞机遇到晴空湍流，发生激烈颠簸，没系安全带的乘客从座位上弹起，撞上行李架和机舱顶•Whenanaircraftencountersturbulence,theCaptainwillswitchonthe“FASTENSEATBELT”signandallcabinservicesshouldbesuspendeduntilfurthernotice.Allpassengersmustreturntotheirseatsandremainseatedwiththeirseatbeltsfastened.Injuriescanalsobecausedduringturbulencewhenoverheadcompartmentdoorsopenandthecontentsofthecompartmentfalldownontothepassengers.•Itistherefore,importantthatCAsshouldcheckthecompartmentdoorsregularlyandclosethemimmediatelyafteropeningtopreventinjuryfrompassengers.PersonalItemsForbiddenDuringTakeoffandLandingStagesThefollowingitemsmayonlybeusedwhentheaircraftreachesitscruisingaltitude.Duringtakeoffandlandingalloftheitemsbelowmustbeswitchedoffsothattheydonotinterferewiththeaircraft’ssophisticatedonboardcomputersandcommunicationsystems.•Therefore,itisessentialthatCA’scheckthecabinpriortotakeoffandlandingtoensurepassengersarenotusingtheseitems.Ifastewardessfindsapassengerusingoneofthefollowing,thentheymustpolitelyaskthepassengertoswitchofftheitemorriskhavingtheitemconfiscated.•CD/minidiskplayers,DVDs,CD-ROMs•Digitalcameras•Digital/cassetterecorders/players(Walkman）•Electronicgames•Infrareddevices(Bluetooth)onconditiontheseareremovedfromthedeviceordeactivatedinthemenu•Laptopcomputers•PersonalDigitalAssistants(PDAs)withoutBluetooth•Pocketcalculators•Toysemittingelectronicbeams•Videocameras•Videorecorders/playbacksystemsMealandBeverageService•Withtheexceptionofveryshorthaulflights,themajorityofairlinesprovidefoodandbeveragestopassengers.Anumberofdifferentbeveragesareservedthroughouttheflight.Theyrangefromteaandcoffeetoalcoholicdrinkssuchaswines,spiritsandalsosoftdrinks.Foodisnotusuallycookedontheplane,butcanbeheatedusingtheovensinthegalley(thekitchenareainanaircraft).•Themealsarecookedeitherbycateringcompaniesindifferentcitiesorintheairline’sownkitchensneartheairport.Theairlinecateringcompaniesdeliverthefoodanddrinktotheaircraftbeforetakeoff.Thepreparedfoodisplacedintrolleys(orfoodcarts)andstowedinthegalleywherecabinattendantspreparetoservethemeals.Meal&Snacks•Manydifferenttypesofmealsareservedaccordingtotheflights.Onshorthaulflightslastingupto2hourstherearesimplesnackssuchassandwiches,biscuitsandnuts.Onflightslastingmorethan2hours,morecomprehensivemealssuchasbeef,chicken,porkandvegetarianmealsareserved.Oninternationalorlonghaulflights,passengerscanenjoyavastrangeofmeals.Forexample,breakfast,lunch,dinnerandsnacksinbetweenmealssnacks•Therearemanydifferentstandardsofmealsandthesevaryconsiderablydependingonwhich“class”thepassengershavechosentoflyin.Forexample,apassengerflyingeconomyclasswillbegivenaverybasicmealsuchasthoseshownbelow.FoodforeconomyclassAllinatrolley:breads,hotmeals，self-servedbythepassengers，fastfood。•Whereas,passengersflyingfirstclassorbusinessclasswillbeservedGourmetstylemealssuchasthe“silverservice”internationalcuisineillustratedbelow.MealforfirstclassGourmetfoodBeverageService•Ineconomyclass,thedrinktrolleyispushedalongtheaislestoppingatallpassengers’seatsanddrinksarepouredthere,whereasinbusinessandfirstclassthedrinksareorderedbythepassengersandpreparedinthegalleyareaandservedtothepassengersonatray.DrinksforeconomyclassBeveragesforFirstclass•Drinkservicevariesconsiderablyfromairlinetoairline.Somealcoholicdrinksarefreetoallpassengers,whereas,otherairlineswillchargeeconomyclasspassengerswhilstthereisnochargeforbusinessandfirstclasspassengers.Softdrinks,teaandcoffeeareusuallyalwaysfree.•MostCA’saretrainedinhowtosettables,wineandchampagnepresentation,plating,garnishingornapkinfoldsasservingtechniques.Andtheseskillscanbeutilizedinfirstclassandbusinessclass.Afterpassengershavehadtheirmeals,theCAsmustthencollectthemealtraysandtrashandstoweverythingawayinitsproperplace.ChampagnepresentationSpecialDietaryService•Themajorityofairlinestodayalsocaterforpassengerswhohavespecialdietaryrequirements,suchasvegetarians,vegans,andlowcholesteroldietsaswellasreligiousgroupssuchasMoslemsan