Human resources人力资源

4HumanResourcesContents目录Whatishumanresource?—IrinaCompanybenefits—SamanthaHumanResourcesofFoxconn—PhoebeHeadhunting—LizNetworkhumanresources—Rachel感谢亲们选择玩转大学素材HuaweiHRM—AshleySometipsaboutinterview—EmmaPartOneWhatishumanresource?01Contents目录ManagingPeopleCurrentEmployeesProspectiveandNewEmployeesOutgoingEmployeesWhatIsHumanResourcesImprovingMoralehumanresorucesHumanresources(HR)isatermthatisusedinbusinesstorefertothepeoplewhoworkforacompanyororganization.Italsoisusedtorefertothedepartmentofacompanythatisresponsibleformanagingthoseresources.ThistermwascoinedintheUnitedStatesduringthe1960s,whenlaborrelationsbecameagreaterconcernforU.S.businesses,andhassincespreadaroundtheworld.managingpeopleThepeoplewhomakeupacompany'sworkforce—itshumanresources—areconsideredtobeanassettothecompany,justlikeitsfinancialresourcesandmaterialresources,suchasbuildings,machineryandotherequipment.currentemployeesOneofthemainrolesofanHRdepartmentismanagingcurrentemployees.Unlikemanagerswhodirectlyoverseetheemployees'day-to-daywork,theHRdepartmentdealswithconcernssuchasbenefits,pay,companypoliciesandtraining.Humanresourcesalsoinvolvestheacquisitionofnewemployees.HRworkersmightbeinvolvedinrecruitingpotentialemployeesthroughadvertisementsoratjobfairs.TheHRdepartmentoftencollectsandreviewsjobapplicationsbeforeforwardingthoseofthebestapplicantstotheappropriatemanagersintheorganization.ProspectiveandNewEmployeesAcompany'sHRdepartmentalsoplaysarolewhenanemployeeleavesthecompanyforanyreason.Ifanemployeeisfiredorotherwiseletgoagainsthisorherwishes,certaintasksmustbeperformedbytheHRdepartmenttoensurethattheprocesswasdonelegally.OutgoingEmployeesImprovingMoraleEmployeemoraleisanotherconcernformanyhumanresourcesdepartments.AnHRdepartmentmightberesponsibleforchoosinganemployeeofthemonth,arrangingholidaypartiesandotherget-togethersforemployeesorotherwiserewardingemployeesforgoodperformance.PartTwoCompanyBenefits02TotalRewardBasePayBenefitPremiumCoreBenefitsAdditionalBenefitFundingLifeInsurance,Holidays,HealthInsurance,MedicalInsurance,NationalInsurance,etc.(statutory&inflexible)Annualleave,companycar,accommodationsubsidy,mealallowance,13thmonthpay,bonus,stockoptions,childcare/retailvouchers,relocationallowance,etc.+20%basepayBenefitPackages•Pension(养老金/退休金)Apension(alsoknownassuperannuation)isaretirementplanintendedtoprovideapersonwithasecureincomeforlife.Thecommonuseofthetermistodescribethepaymentsapersonreceivesuponretirement,usuallyunderpre-determined,legaland/orcontractualterms.Pensionshavetraditionallybeenpaymentsmadeintheformofaguaranteedannuity[年金/养老金]toaretiredordisabledemployee,ortoadeceasedemployee'sspouse,childrenorotherbeneficiaries.Apensioncreatedbyanemployerforthebenefitofanemployeeiscommonlyreferredtoasanoccupationaloremployerpension.Laborunions,thegovernment,orotherorganizationsmayalsosponsorpensionprovision.•Incentive(激励/奖励)Anincentiveisanyfactorthatenablesormotivatesaparticularcourseofaction.Itisanexpectationthatencouragespeopletobehaveinacertainway.Incentivesusuallyfallintothreebroadclasses:1.Remunerativeincentives(orfinancialincentives/materialreward);2.Moralincentives;3.Coerciveincentives(e.g.punishment,imprisonment,confiscationofproperties,etc.)•Perks(津贴/额外补贴)Inadditiontocompanybenefits,manyemployersalsoofferperkstotheiremployees.Typicallylimitedtoemployeesinmanagementpositions,theseperksincludesuchbenefitsascountrycluborhealthclubmemberships,acompanycar,specialparkingprivilegesatwork,ticketsforsportingevents,first-classtravelaccommodations,andgenerousexpenseaccounts.However,certaintypesofperksarealsobeingextendedtoemployeesinmanydifferenttypesofpositions.Onetypeofperkthatiscommoninmanyretailstoresisanemployeediscountonmerchandiseboughtfromtheplaceofemployment.•CashBonus(现金分红/现金红利)Compensationpaidtoanemployeeoremployeesforachievingaparticularsalesgoalororganizationalobjective.ThisisaboveandbeyondeitheraCommissionoraSalary.Acorporationachievinga10%increaseinprofitsmaydistributepartoftheearningsasacashbonustoitsemployees.BENEFITSPLANOBJECTIVESEmployersseektobalancetheemployees’needsandthecosttotheorganization.Employeeswishtomaximizethevalueofbenefitsreceivedandminimizeout-of-pocketexpenses.BENEFITSPLANOBJECTIVESEmployerObjectives•Meetingcorporate,business,andcompensationobjectives.•Actualdollarcostandpercentageofpayroll.•Administrationcomplexityandcost.•Taxandaccountingissues.•Therolebenefitsplayinthetotalrewardsobjectivesoftheorganization.BENEFITSPLANOBJECTIVESEmployeeObjectives•Cashflow:ensuringcashflowisnotcompromisedduetolargemedicaland/ordentalclaims.•Incomereplacement:replacingincomeifemployeebecomesdisabled.•Incomeforsurvivingdependents:providingincomeforsurvivingdependentsintheeventofdeath.•Adequateretirementincome:providingadequateincomeuponretirement.Benefitsprogramscannotbedefinedintermsofnarrowlydefined,program-specificgoals.Eachbenefitsprogram—health,welfare,retirement,orwork-life—shouldbeevaluatedinrelationtootherbenefitsprogramsaswellasinrelationtoallothercompensationandhumanresourcesinitiatives.Strategicbenefit