第32讲 应用文写作之投诉信（练）-2024年高考英语一轮复习讲练测（新教材新高考）（解析版）

学科网（北京）股份有限公司1第32讲投诉信（模拟精练）书面表达1．（2023·重庆江北·高三开学考试）假如你是中学生李华，最近在某个购物网站上购买了一双运动鞋，但到货后发现了一些问题，请给该网站写一封投诉信，投诉信内容如下表：要点：1.写信目的；2.不满之处；3.表达期望（重新邮寄或退款）。注意:1.书信内容包括以上要点；2.词数80左右（书信格式已给出，不计入总词数）；3.可适当增加细节，以使行文连贯。DearSirorMadam,___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Yours,Lihua【答案】DearSirorMadam,I’mwritingtocomplainaboutthesportsshoeswhichIboughtfromyourwebsite.ThismorningIreceivedtheshoesontime,butIregrettosaythatthere’ssomethingwrongwiththem.Firstly,I’mprettysureIaskedyoutosendmeawhitepair.Themomentthemailboxarrived,Icouldn’twaittoopenit,onlytofindaredone.Tomakethingsworse,Ineeda40sizewhileyousentmeasize39,whichistoosmallforme.WereIinit,Iwouldgetachingfeet.Anditisofsuchbadquality—oneofthemevengetsloosethread.MyconcerniswhetheryouwillreturnmethemoneyorhavetheshoesreplacedandIwonderwhowillpaythepostage.Iamlookingforwardtoyourearlyreply.Yours,学科网（北京）股份有限公司2Lihua2．假设你是李华，最近你在使用某中学生英文报的过程中发现了一些问题。请你用英语给该报美籍负责人Smith写一封投诉信，内容包括：1.写信的目的；2.投诉的问题（有语法与拼写错误、一些阅读材料陈旧、纸张质量不如以前）；3.希望得到的结果。注意：1.词数100左右；2.可以适当增加细节，以使行文连贯。参考词汇：投诉complainDearMr.Smith,_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Yours,LiHua【答案】DearMr.Smith,I’mwritingtocomplainaboutsomeproblemswithyournewspaper.Firstofall,therehavebeenspellingandgrammaticalmistakesinthenewspaper,whichhasgreatlyinfluencedmystudying.Evenworsethanthat,someofthereadingmaterialsareoldsotheyareboringforustoread.Also,I’mnotsatisfiedwiththepaperyouareusingnow,asitsqualityisnotasgoodasbefore.I’vebeenaregularuserofyournewspaperbutnowI’mcompletelydisappointed.Ireallyhopeyoucouldmakesomeimprovements.Thanksforyourconsideration.Iamlookingforwardtoyourearlyreply.Yours,LiHua3．假如你是李华，在一家商店购得一台劣质电脑，然后与营业员交涉，但营业员态度恶劣，不予受理。为此，你向经理写了一封投诉信。内容主要包括：(1)自我介绍；(2)投诉的原因(3)希望换一台新的电视机，否则全额退款。____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________学科网（北京）股份有限公司3__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Yours,LiHua【答案】Dearmanager,IamLiHua,oneofyourcustomers.Iamwritingtolodgeacomplaintaboutthepoorqualityofyourproduct.Theexperienceinyourshopisabitterdisappointmenttome.Foronething,thecomputerIboughttheotherdayfromyourcompanyturnedouttobeafake,whichruinedyourgoodreputation.Foranother,whenIwenttoyourshopforanexplanation,thesalespersonbehavedinarudemanner,turningadeafeartomyrequirement.ItisrequiredthatIshouldgetareplacement,orIshouldreceiveafullrefund.ThankyouforyourattentionandIamlookingforwardtoyourearlyreply.Yours,Lihua4．假定你是李华，你邻居的女儿每天中午都在家弹钢琴，给你的网课学习和生活带来了很大的困扰。请你给邻居Mrs.Li写一封投诉信，内容要点包括：1.说明困扰你的问题；2.投诉的原因；3.解决问题的建议。注意：1.词数80字左右；2.可以适当增加细节，以使行文连贯。____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________【答案】DearMrs.Li,I’mLiHua,aneighborlivingnexttoyourhouse.I’mwritingtoexpressmydissatisfactionaboutthenoiseyourdaughterhasbeenmakingrecently.Thereasonformydissatisfactionisthatitisatnooneverydaythatyourdaughterpracticesplayingthepiano,whichgreatlyaffectsbothmylifeandonlinestudy.Foronething,asahighschoolsenior,I’mengagedinmakingpreparationsforCollegeEntranceExamination.Therefore,thenoisemakesithardformetoconcentrateonmystudy.Foranother,althoughoccasionallythemusicyourdaughterplayssoundswonderfulitdisturbsmeandIfinditdifficulttogetenoughsleep.Isincerelyhopethatyourdaughtercanadjustthetimeandplaceofpracticing.Iwouldappreciateitifyoucouldsolvetheproblemassoonaspossible.Yoursfaithfully,LiHua5．假设你是李华，最近跟父母去国外旅行时所居住的旅馆服务不好。请根据以下要点提示给旅馆老板写一学科网（北京）股份有限公司4封英文投诉信，信中应包括下列内容：1.空调不能正常运行；2.浴室不干净；3.晚上周围噪声很大，且不